FlowPilot
§ Products

Our own products.
Built with the rigor we sell.

We eat our own cooking. These are the products we've built, deployed, and operate in production — one for contact centers, one for logistics.

Contact Centers · BFSI

FlowPilot

Real-time agent assist and conversation intelligence for 50+ agent operations.

Live transcription, next-best-action, compliance scoring, and supervisor dashboards. Deployed in BFSI contact centers with measurable outcomes in weeks, not quarters.

Open product
15–20%
AHT reduction
95%+
Compliance score
8–12%
FCR improvement
Key capabilities
  • Live transcription & intent detection
  • Agent copilot with knowledge grounding
  • Supervisor compliance scorecards
  • Explorer & categories (CallMiner-style)
  • Role-based access and audit logs
Logistics · Freight forwarders & shipping

FlowFreight

Operations control tower for freight forwarders and shipping organisations.

A single operations platform replacing fragmented tools. End-to-end shipment visibility, digital POD workflows, dispute resolution, and carrier-agnostic routing — built for freight forwarders and shipping organisations.

Request a walkthrough
40%
Fewer back-office hours
3 → 1
Vendor consolidation
Days → Hrs
Dispute resolution
Key capabilities
  • Multi-carrier shipment tracking
  • Digital POD & exception workflows
  • Dispute & claims management
  • Driver and dispatcher mobile apps
  • KPI dashboards for ops leadership

Want something like this, custom for you?

Our products are proof we can build real software. Many clients start with a custom build, then license our tech.